Receptionist – Luxury Hotel & Spa

About the role

We are looking for a professional Receptionist to join the front‑desk team of a five‑star luxury hotel and spa in Andorra la Vella. You will be the first point of contact for our guests, ensuring a warm welcome and seamless service throughout their stay.

Key responsibilities

• Greet, orient and advise guests on hotel facilities, services and local attractions.
• Handle guest requests promptly and find effective solutions.
• Provide administrative support to other departments and manage related paperwork.
• Maintain accurate records in the hotel management system.

Required profile

• Formal education in tourism, hospitality or hotel management.
• Professional appearance and excellent customer service attitude.
• Responsible, organized and able to work in a fast‑paced environment.
• Fluent in Spanish and English; Russian and French are a plus.
• Minimum 2–3 years experience in a 4‑ or 5‑star hotel or spa.

Required skills

• Proficiency with hotel management software, preferably Opera.

What we offer

• Indefinite or seasonal contract.
• Meal allowance (lunch or dinner) depending on shift.
• Accommodation assistance if required.
• Dynamic, young work environment with internal training opportunities.