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Skills
Experience
Administrative Assistant
Embassy of Finland
2023-01 - 2023-04
Provided comprehensive administrative and executive support within the diplomatic mission, coordinating executive calendars, scheduling meetings, and arranging official travel and accommodation. Managed official correspondence, reports, presentations and briefing documents while maintaining accurate electronic and physical filing systems with strict confidentiality. Verified supplier invoices, maintained inventory records and reconciled fuel expenditures to ensure compliance with internal procedures. Organized embassy meetings, workshops and official events, preparing documentation, recording minutes and following up on action points. Served as the first point of contact for government officials, partners, suppliers and visitors, delivering professional customer service and managing enquiries.
Administrative Assistant
Embassy of Finland
2024-05 - 2024-07
Temporary assignment delivering executive support, including calendar management, travel coordination and preparation of diplomatic correspondence. Handled procurement verification, inventory control and fuel cash book reconciliation. Coordinated meetings and events, ensuring smooth logistics and stakeholder communication. Acted as front‑office liaison for officials and visitors, maintaining high standards of confidentiality and service.
Research & Data Analyst
Human Surveys (Australia – Remote)
2020-06 - 2022-07
Managed large research datasets using Microsoft Excel and STATA, performing data collection, validation, cleaning and analysis for international research projects. Executed quality assurance processes, achieving an error‑free output rate of approximately 95% across assigned projects. Produced analytical reports, dashboards and data summaries for project managers and international stakeholders, translating complex data into actionable insights. Collaborated remotely with multidisciplinary teams, maintaining organized project documentation and meeting tight deadlines while handling confidential information. Streamlined data management workflows to improve reporting efficiency across multiple research programmes.
Operations & Administrative Support
AGS Global Solutions
2020-01 - 2020-07
Provided operational and administrative assistance, supporting daily office functions and coordinating internal processes. Handled document control, procurement support and record keeping. Assisted with scheduling, travel arrangements and stakeholder communications. Contributed to the smooth execution of projects by maintaining organized documentation and ensuring timely completion of tasks.
Education
Bachelor of Arts in Political Science with Public Administration, University of Zambia
Languages
English
fluent
Last updated: fa 1 dia