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Skills
Experience
Volunteer crisis counselor
Makshivim
2026-07 -
Provided empathetic crisis support and active listening to individuals in distress through remote channels. Utilized conflict‑resolution techniques and strong communication skills to de‑escalate situations. Documented interactions and followed up with resources, contributing to improved mental‑health outcomes for callers.
Online Sales Assistant
FidatiOra
2025-01 - 2025-05
Managed the full online purchasing process for customers in Naples, guiding them from product selection to checkout. Delivered prompt customer support, resolved enquiries and issues efficiently, and used e‑commerce platforms to track orders. Achieved high satisfaction scores through attentive service and problem‑solving.
Office Assistant
EcoSistema
2022-12 - 2024-11
Provided multilingual customer support and product information to an international client base remotely. Resolved technical and service issues, ensuring high customer satisfaction. Coordinated with cross‑functional teams to streamline information flow and improve response times.
Sales Assistant
COS
2022-02 - 2022-10
Delivered high‑quality customer service in a London store, fostering client loyalty. Managed stock control, inventory operations, and supported cashier activities, handling payments accurately. Assisted in visual merchandising and maintained store standards.
Sales Assistant
Bimba Y Lola
2021-07 - 2021-12
Provided personalized customer service to enhance the shopping experience. Handled inventory restocking, visual merchandising, and maintained store presentation standards. Engaged with customers to recommend products, contributing to sales targets.
Languages
Italian
fluent
English
fluent
Spanish
intermediate
Hebrew
intermediate
Last updated: fa 10 hores