Owner-Driver — Heavy Truck

2020-01 - 2025-12

Managed heavy‑truck delivery operations independently across approximately 1,500 km per week, planning and executing schedules to ensure timely deliveries. Maintained regular communication with customers, coordinating delivery requirements and addressing issues promptly. Oversaw day‑to‑day operational decisions with a strong focus on safety, reliability, punctuality, and high‑quality customer service. Executed tasks with minimal supervision in a time‑sensitive environment, consistently meeting deadlines.

Civil Contractor — NBN Projects

2017-01 - 2020-12

Led a four‑person civil contracting team on NBN infrastructure projects, coordinating six‑day‑per‑week activities and daily workloads. Managed team scheduling, ensuring efficient completion of tasks while maintaining quality and deadline adherence. Communicated project requirements and progress to stakeholders, solving operational problems to keep projects on track. Fostered teamwork and dependable execution throughout the project lifecycle.

Broadband Connect Australia

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Installed over 10,000 two‑way satellite broadband services across regional Queensland, handling equipment ranging from 74 cm to 1.2 m. Diagnosed and resolved faults in existing satellite broadband services, providing technical support directly to customers. Worked independently across remote locations, developing extensive practical troubleshooting and technical problem‑solving experience.

Driver

Uber Australia

2014-01 - 2018-12

Completed approximately 12,000 rides while maintaining a 99 % five‑star customer rating. Provided professional customer service to a diverse client base, managing scheduling, navigation, time management, and communication independently. Consistently upheld high service standards without direct supervision, demonstrating reliability and strong interpersonal skills.