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2 years of experience

Skills

Multitasking Communication Critical Thinking Team work Adaptability Customer support Phone handling Email handling Chat support Record keeping

Experience

Customer Support Agent

Majorel

2024-01 - 2025-12

Provided professional and friendly support to customers via phone, email, and chat. Handled inquiries, resolved issues efficiently, and ensured customer satisfaction. Maintained accurate records and followed company procedures. Contributed to a positive team environment and collaborated with colleagues to improve service quality.

English Teacher (in training)

2023-01 - 2023-06

Completed a 6‑month training program focused on English language instruction, including lesson planning, classroom management, and student assessment. Gained practical teaching experience with diverse learners and developed skills in curriculum design and pedagogical techniques.

Languages

English

fluent

Arabic

intermediate

French

intermediate

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Last updated: fa 13 hores