International Personal Injury Lien Negotiator

About the role

A U.S. personal injury law firm is hiring an experienced, detail-oriented Lien Negotiator to work remotely and internationally. The role resolves outstanding medical balances and liens, negotiates reductions and helps move settled cases toward timely disbursement. Candidates should be persistent, organized, confident on the phone and experienced with U.S. personal injury cases.

Key responsibilities

• Review settlement files to identify outstanding medical bills, liens and reimbursement claims.
• Contact medical providers, hospitals, lienholders and collection agencies to verify balances and negotiate reductions under attorney direction.
• Coordinate with attorneys and case managers on negotiation strategy and required approvals.
• Follow up consistently on pending requests, disputed balances and unresolved liens.
• Obtain written confirmation of approved reductions and final payoff amounts.
• Maintain accurate notes, balances, negotiation history and supporting documents in the case management system.
• Assist with Medicare, Medicaid, health insurance and other lien resolution processes as assigned.
• Flag discrepancies, competing claims and issues requiring attorney review.
• Meet established productivity, follow-up and turnaround expectations.

Required profile

• Prior experience negotiating medical bills or liens for a U.S. personal injury law firm.
• Strong written and spoken English.
• Excellent negotiation, communication and follow-up skills.
• Understanding of personal injury settlements, medical billing and lien resolution.
• Strong attention to detail and comfort reviewing financial figures.
• Ability to manage a high-volume workload and meet deadlines.
• Reliable internet, a quiet workspace and availability during designated U.S. business hours.
• Ability to handle confidential client and medical information with discretion.

To apply, submit a resume and a brief summary of your personal injury lien negotiation experience, including the types of liens handled, case management systems used, availability and compensation expectations.