Operador informático – Soporte y monitorización

About the role

We are seeking an IT Operator to ensure the daily operation of our systems and provide first‑level support to users. The role is based on‑site in Andorra and involves monitoring, incident handling, and collaborating with the technical team.

Key responsibilities

• Monitor and control IT systems and network infrastructure.
• Respond to and resolve first‑level incidents promptly.
• Provide user support and escalate issues to the technical team when necessary.
• Manage operational tasks such as backups and routine maintenance.
• Work rotating shifts covering morning, afternoon, and night schedules.

Required profile

• Formal education in computer science, information systems, or a related field.
• Experience or knowledge in system and network monitoring, technical support, or ticketing tools.
• Legal work permit and residence in Andorra.

Required skills

• Windows operating system.
• Linux operating system.
• Ticketing tools.
• System monitoring.
• Network monitoring.

What we offer

• A close‑knit, professional team environment.
• Continuous learning and career growth opportunities.
• Stable projects within a real technological setting.
• Rotating shift schedule with 12‑hour weekend shifts.