Front Office and Guest Relations Specialist

About the role

We are seeking a polished Front Office and Guest Relations Specialist to join the elite team of a 5‑star luxury hotel in Andorra. As the first point of contact, you will deliver a seamless, world‑class experience to international guests throughout their stay.

Key responsibilities

• Manage guest check‑in and check‑out processes with precision.
• Provide concierge services, including tailored recommendations on local attractions and premium services.
• Coordinate with all hotel departments to fulfill VIP guest requests.
• Maintain an immaculate front‑of‑house appearance and professional demeanor.
• Handle administrative tasks and reservations using the hotel’s property management system.

Required profile

• Native or professional proficiency in Spanish and advanced English.
• 2–6+ years of experience in the luxury hotel industry, preferably 5‑star.
• Valid passport, clear criminal record, and ability to meet Andorran hiring regulations.
• Exceptional presentation, communication skills, and a customer‑focused attitude.

Required skills

What we offer

• 6‑month fixed‑term contract with potential extension.
• Gross salary of €1,500 per month (low employee tax).
• Individual accommodation at €100 per month.
• One meal per day included.