Maître - Room Service - Temporada de invierno

About the role

We are looking for a Room Service Manager (Maître) to lead the room‑service operation during the winter season at our 5‑star resort in Andorra la Vella. The successful candidate will work closely with the Food & Beverage Manager to ensure seamless service, high guest satisfaction and efficient use of resources.

Key responsibilities

• Plan, coordinate and supervise daily room‑service activities.
• Ensure service excellence and achievement of performance targets.
• Manage human and material resources, including scheduling and inventory.
• Maintain compliance with quality standards of Leading Hotels or similar brands.
• Collaborate with the F&B manager on menu execution and a‑la‑carte service.

Required profile

• Higher vocational training (FP Grado Superior/Medio) in hospitality or restaurant management.
• 2–3 years of experience in a similar room‑service or a‑la‑carte supervisory role.
• EU passport holder.
• Excellent customer service attitude, team‑player, dynamic, organized and flexible.
• Fluent in Spanish and English; Catalan or French a plus.

Required skills

• Proficiency with Microsoft Office (user level).
• Experience with Micros POS system.
• Experience with Opera hotel management system.

What we offer

• Fixed‑term winter‑season contract.
• Accommodation assistance if required.
• Opportunity to work in a leading 5‑star resort with international clientele.