Receptionist

About the role

We are looking for a friendly and professional Receptionist to join the front‑desk team at Sport Hotel Hermitage & Spa in Andorra la Vella. You will be the first point of contact for guests, providing information, assistance and a warm welcome in a luxury 5‑star environment.

Key responsibilities

• Greet and orient guests, answering inquiries and offering solutions.
• Handle check‑in and check‑out procedures efficiently.
• Assist other departments with administrative tasks and coordinate information flow.
• Maintain the reception area’s appearance and ensure compliance with hotel standards.

Required profile

• Formal education in tourism or hotel management.
• Excellent personal presentation and customer service attitude.
• Responsible, organized and able to work under pressure.
• Fluent in Spanish and English; Russian and French are a plus.
• Minimum 2‑3 years experience in a 4‑ or 5‑star hotel or spa.

Required skills

• Knowledge of hotel management software, preferably Opera.

What we offer

• Indefinite or seasonal contract.
• Meal provision (lunch or dinner) according to shift.
• Accommodation assistance if needed.
• Dynamic, young work environment with internal training.