Responsable d’Atenció al Client

About the role

Naturland is looking for a Customer Service Manager to join its team in the heart of nature. You will be responsible for delivering an exceptional experience to visitors from diverse backgrounds while working in a dynamic, outdoor environment.

Key responsibilities

• Provide high‑quality assistance to visitors, ensuring a memorable experience.
• Interact directly with customers of various nationalities and address their needs promptly.
• Coordinate with internal teams to resolve issues and improve service processes.
• Maintain a welcoming atmosphere in the park and represent the brand positively.

Required profile

• Strong customer orientation and excellent communication abilities.
• Team‑player mindset with the ability to collaborate effectively.
• Previous experience in customer service or a similar role (preferred).
• Knowledge of French and/or English is a plus.
• Availability to work weekends and holidays.
• Valid driver’s license and own vehicle preferred.
• Andorran nationality or a valid residence and work permit for Andorra.

Required skills

What we offer

• Permanent contract.
• A unique workplace surrounded by nature.
• Membership in a committed and dynamic team.
• Direct contact with an international clientele.
• Immediate start.