Recepcionista de Spa

About the role

We are seeking a bilingual Spa Receptionist to join the front‑desk team of a luxury 5‑star hotel and spa in Andorra. The role involves welcoming guests, providing information on hotel and spa services, and ensuring a seamless experience for all visitors.

Key responsibilities

• Guide and advise guests on hotel accommodations, spa treatments and other services.
• Handle guest requests promptly and find appropriate solutions.
• Support other departments by processing administrative tasks and coordinating information.
• Maintain accurate records of bookings and transactions.

Required profile

• Formal education in tourism, hotel management, aesthetics or massage therapy.
• Professional appearance and excellent customer service attitude.
• Highly responsible, organized and detail‑oriented.
• Fluent in Spanish, English and French (Russian a plus).
• Minimum 2‑3 years experience in a 4‑ or 5‑star hotel or spa environment.
• Familiarity with Leading Hotels quality standards is valued.

Required skills

• Knowledge of hotel management software, preferably Opera.

What we offer

• Winter seasonal or indefinite contract.
• Meal provision (lunch or dinner) according to shift.
• Accommodation assistance when required.
• Positive work atmosphere and internal training opportunities.