Front Office & Guest Relations Specialist

About the role

Hire Resolve is seeking a sophisticated Front Office & Guest Relations Specialist to join a 5‑star luxury hotel in Andorra. You will be the first point of contact, delivering a seamless, world‑class welcome and managing the guest journey from arrival to departure.

Key responsibilities

• Manage guest check‑in/check‑out and concierge services with precision.
• Provide expert recommendations on local attractions and high‑end services.
• Coordinate with all hotel departments to fulfill VIP guest requests.
• Maintain an impeccable front‑of‑house presence and professional demeanor.
• Handle administrative tasks and reservations using premium property management systems.

Required profile

• Native or professional Spanish (mandatory) and advanced English.
• 2 to 6+ years experience in the luxury hotel industry, preferably 5‑star.
• Valid passport and clear criminal record.
• Exceptional presentation and communication skills.
• Must meet all legal hiring requirements for Andorra.

What we offer

• 6‑month contract starting 18–20 May, with potential extension.
• Salary €1,500 gross per month (low employee tax approx. 6%).
• Individual room housing for €100/month.
• One meal per day included.